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Guest Service Representative - Part Time

September 02, 2014 - December 15, 2014
Salary Range:$8.50/hr
Exempt/Non-Exempt:Non-Exempt
Benefits:Travel discounts
Employment Type:Part Time
Department:Front Desk
Description:We are seeking a courteous and professional Guest Service Representative (GSR) to provide the highest level of service to our guests at the front desk. Part-time hours are 25 or less per week. Great position for someone who is in school or has another part-time job.

(Please do not contact the Hotel about application status. Hiring Managers will only contact those who meet the job requirements)

Duties:- Perform guest registration and room assignment and accommodate special requests of all customers;
- Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel;
- Assist all guests in problems and questions as required.
- Ensure that all guest problems are resolved by using the "Guest Response Program" procedures;
- At all times strive to represent Marriott in the most professional manner;
- Be disciplined at all times, stand alert and tall at the front desk, greet guests immediately and offer assistance before the Guest needs to ask.
- Focus your total attention to the customers.

Qualifications:- Previous customer service experience required.
- Hotel or desk clerk experience a plus.
- Must be available holidays and weekends.
- Must be flexible as hours may vary.


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